Managed HCI Private Cloud

We design your hyperconverged private cloud to your performance, capacity and cost targets.

One way we build it. The design follows the workload.

What you are buying

You get a private cloud designed to your performance, capacity and cost targets.

02

The compute and storage are sized for your workloads.

03

We install and operate the platform.

04

Monitoring, maintenance, security and capacity management are part of the service.

In practice

Hyperconverged. That is what the HCI in the name means. Server, storage and network resources are unified into one platform and managed as one system. That is what lets us size the platform to your workload, and grow it in steps you can plan for.

The operations team comes with it. Running a private cloud well takes senior sysadmin, network, storage and DevOps experience. That experience is expensive to build in-house and harder to keep. Here it is part of the service, and our engineering and network operations teams are the ones who run it.

What it costs

up to
50%

lower cloud costs

Usual case

In most cases we provide capacity from hardware we already own and operate. There is no setup fee and no hardware investment. You pay monthly, without a large upfront investment.

Exception

Where your workload needs dedicated hardware, that is established during design, before you commit. The usual reasons are a fully isolated environment, or a rule that names dedicated hardware. It can also be a capacity profile our inventory does not hold.

How we compare

We compare the total cost of ownership against your current bill over an agreed term. For workloads that suit it, the result is up to 50% lower cloud costs. We do not publish a price list, because we design capacity for a specific workload and then operate it.

Which workloads belong here

Threshold

The threshold is $10,000 a month of public cloud spend. Below that, the numbers usually do not work, and we say so rather than take the work.

An application that is inefficient in public cloud is inefficient in private cloud too, and moving it relocates the cost. Where we find that, the analysis says fix first.

Good fit

Databases that run continuously.
Application tiers sized for peak load that never scale down.
Storage that only grows: archives, documents, media, log data.
Data pipelines with predictable volumes and schedules.
Log, metrics and observability platforms.
Development and test environments that run all day.
Virtual desktops and internal business systems.
Workloads with high egress or inter-zone transfer costs.
Workloads with data residency or isolation requirements.
Hardware you already own and want designed and operated properly.

How the move is staged

Migrations run without interrupting your business. Workloads move in groups, in the order their dependencies allow. Each group runs in parallel with your existing systems and is validated before anything is switched, and a rollback path stays available through the switch.

Planned Dependencies mapped, including batch jobs, hard-coded addresses, hardware-tied licences, certificates, DNS and third-party allowlists. The target is built before anything moves.
Tested One representative workload proves the pattern, and the runbook for each group is written there.
Applied The old environment is decommissioned on an agreed date, once the new one has run clean.
Parallel Validated Switched rollback ← stays available
G 01
G 02
G 03

A few systems have to be switched inside a short window you agree in advance. We identify them before the schedule is built. The usual ones:

A single-writer database whose write path has to move.
An appliance or licence tied to specific hardware.
A system behind a third party's IP allowlist.
What we need
Access to billing and monitoring data. Someone who can approve a change window. Someone who knows the systems. The list of things known to be fragile.

Send us the bill

You do not need to decide anything about architecture to find out whether this is worth doing.

Send one recent cloud bill and a short description of what runs on it. We start from your actual bill, and we go through seven things:

Compute. Your instances, their sizes, and the utilisation they actually run at rather than what they were provisioned for.

Storage. Volumes, tiers, IOPS provisioning, snapshot policies, and how much of it is backup of backups.

Traffic. Egress, inter-zone and inter-region transfer. This line surprises people. It is invisible at design time and permanent afterwards.

Managed-service premiums. What you pay above raw resource for managed databases, load balancers, NAT and backup, and whether that premium is worth it.

Licensing and support. Software licences on top of the infrastructure, plus the support plan that grows with the bill.

Commitments. Reserved instances, savings plans and committed-use discounts, and the dates they end. This decides the timing, so we look at it early.

Operational load. Who is on call, what breaks, and how much engineering time keeps the current setup running. It is not on the invoice and it is often the largest line.

You get back:

Every workload marked move, keep or fix first.
The migration risks.
The saving and capacity targets, in writing.

If nothing is worth moving, we say so.

Most vendors manage the ticket. We manage the system.

"Managed" has been diluted to the point of meaninglessness. In most contracts it describes a portal, a queue, and a first-line team reading a runbook written by someone who has left.

Managed infrastructure should be something you stop thinking about. That is the standard we hold this service to.

Where a layer could belong to either side, we name the owner in a responsibility matrix at the start.

What we run
How
Monitoring
Continuously, by us, not a dashboard handed over in the hope someone watches it.
Maintenance and patching
Scheduled, tested, executed by the team that knows what your workload does at 09:00 on the first of the month.
Security
Hardening, patch discipline, firewall and network policy, designed in.
Capacity planning
We watch the growth curve and raise it before it becomes your problem. Being surprised by capacity is our failure, not yours.
Backup
Designed to your retention and recovery requirements.
Disaster recovery
Designed, documented and exercised across the locations you chose.

And the schedule it runs on

Continuously
Monitoring and alerting across infrastructure, platform and capacity. · 24/7 response from our engineering and network operations teams. · Security event logging. · Backup jobs and replication health.
Daily
Alert triage and incident handling. · Backup verification. · Capacity and hardware health review.
Weekly
Patch and firmware assessment. · Capacity trend review. · Incident review.
Monthly
Maintenance in agreed windows. · Access review. · Service reporting on availability, incidents, changes and capacity.
Quarterly
Capacity and growth planning. · A disaster recovery exercise, with the results written down. · Restore testing. · Architecture review where workloads have changed.

Data location and access

Your systems run in Zurich, Frankfurt, Istanbul, or a combination of them.

You choose at design time. It is written into the agreement, including which sites hold replicas, backups and logs.

Our team does not see customer data, does not access application content and does not enter the services.

Our responsibility is uptime, performance, security, capacity, network and operational continuity.

Administrative access is granted to named individuals.

It is controlled with authorisation, MFA, VPN, logging and security policies. Every administrative action is attributable.

Locations you choose
Zurich
Frankfurt
Istanbul
or a combination

That is the access model for this service. Where a customer asks us to operate an application as well, the access model is different. It is written into that agreement.

Two isolation models

Layer
Physical isolation
Logical isolation
Firewall
dedicated
configuration
Network equipment
dedicated
configuration
Hardware
dedicated
settled in design
Your capacity
dedicated, reserved
dedicated, reserved

Physical isolation.

Dedicated hardware, dedicated network equipment and dedicated firewall. No part of the path from the network to the disk is shared. Choose this where a regulator, an auditor or a customer contract requires physical separation. It costs more. Capacity is added in larger steps, because it can mean adding devices.

Logical isolation.

Your capacity is dedicated and reserved. Separation is enforced in the network and firewall configuration. We settle which parts of the platform are shared during design, and we write it down. It costs less, and maintenance on a shared device is scheduled with notice.

Your capacity is dedicated and reserved in both models. Security and access isolation are preserved in both.

A mixed design is possible. A regulated system can use physical isolation while everything else uses logical isolation.

Ask which isolation model you need

How the platform is designed

Six design inputs

Sizing.

Sizing starts from measurement. We measure what your workloads consume at peak and across a normal week. We size memory separately from CPU. A shortage of memory causes a harder failure than CPU contention. Headroom for node failure and for rolling maintenance is designed in.

Storage.

We design against three properties per workload: total data, active data, and access pattern. Flash tiers hold the working set. Capacity tiers are sized to the growth curve and the retention policy you set. Replication is synchronous or asynchronous per system, chosen against the recovery point you set.

Network.

This is a low-latency network and latency is a design input, not a result you measure afterwards. Application traffic, storage replication traffic and management traffic are separated. Every node has redundant uplinks to separate switches. Failure domains are aligned so that one failure cannot remove both parts of a redundant pair.

Failure domains.

For a failed disk, node, power feed, switch, uplink or rack, the architecture document states what happens and what you notice. Clustered compute and storage absorb these without interrupting service, provided the cluster has enough spare capacity. We reserve capacity for node failure. Your usable capacity figure excludes it.

Locations.

The locations you choose share no power grid, no city and no jurisdiction, which is what gives you geographic redundancy and a disaster recovery position.

Security.

Zero Trust. Being inside the network grants no access on its own. Administrative access is identity-based, authenticated with MFA, reached over VPN, and logged per action. We build isolated, auditable environments that take requirements such as PCI-DSS into account.

Questions we are asked

  • 01Is the private cloud dedicated to us?+
    Yes. Your capacity is dedicated and reserved. Where a regulator, an auditor or a customer contract requires physical separation, physical isolation is the one to choose, and we establish that during design.
  • 02Can we keep the technology standards our security team has already approved?+
    Yes. Tell us early and we design within them. Every component is named in the architecture document, and in the technical session we explain why each one was chosen for your workload. We do not publish a fixed component list here, because the design follows the workload. Any technology we propose is one your team can operate and audit.
  • 03Can we grow without renegotiating the platform?+
    Yes. Headroom for growth and for node failure is designed in, so ordinary growth is absorbed without a change. Quarterly capacity planning compares consumption against real growth and decides what is added and when. For unplanned growth, capacity often comes from our existing inventory in the same locations. Some profiles have a lead time, such as a specific storage type or dedicated network hardware, and we give you the figure for your case.
  • 04Can we run mixed workloads without one starving the others?+
    Yes. Contention inside your own cluster is handled by design rather than by watching it happen. Each workload is given resource limits and reservations, so one system cannot consume the cluster. Systems that must not fail together, and systems that compete for the same resource, are kept apart when workloads are placed. Application traffic, storage replication traffic and management traffic run on separate paths, so a rebuild cannot starve the application. Per-workload consumption is visible to you as well as to us, so when a team asks why their system slowed down, the answer is a measurement rather than a theory.
  • 05Can you take over hardware we already own?+
    Yes, and it is often a sensible place to start. We assess what you have against what your workloads need: age, support status, capacity, whether it can be part of a coherent cluster, and whether continuing to run it costs less than replacing it. Sometimes your existing equipment has years of useful life and needs to be designed and operated properly, and then the engagement is smaller than you expected. Sometimes the hardware is the reason for the current problems. We say that too, with the reasoning, and you do not have to buy anything from us to get that answer.
  • 06Can we run this without hiring a platform team?+
    Yes. Your team keeps the applications, the data, and the decisions about what runs. The platform underneath is ours to operate: monitoring, maintenance, patching of the layers we own, capacity planning and backup. Building and retaining that mix of sysadmin, network, storage and DevOps experience in-house is expensive, and it is the part you do not have to staff.
  • 07Do we know exactly who is responsible for what?+
    Yes, and it is written down at the start as a responsibility matrix. Ours: physical infrastructure, hardware, the hypervisor and storage platform, and the network. Also backup, monitoring, platform security, capacity, patching of the layers we own, and 24/7 response. Yours: your applications and your data, your users and their access rights, and business decisions about what runs. Guest operating system patching, middleware and database administration sit outside this service. If you ask us to run them, that is a separate scope with its own access model, written into the agreement.
  • 08Can we keep some workloads in public cloud?+
    Yes. Some workloads can stay in public cloud. The analysis produces a move, keep or fix-first list for that reason. The connectivity between the two environments is part of the architecture: routing, addressing, firewall policy, name resolution and identity. One point needs checking: where the data sits. An application in one environment and its database in another produces a latency problem and an egress bill. We move those pairs together, or leave them together.
  • 09Will we work with the engineers who designed our platform?+
    Yes. The engineers who design your platform install it and then run it day to day, and they stay on the account. The person who answers a question about the design is the person who made the decision. Where a layer could belong to either side, the responsibility matrix names the owner before the work starts.
Cloud cost analysis

Send a recent bill and a short description of what runs on it.

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Part of Cloud & Infrastructure. See also Private AI GPU Cloud and DevOps-as-a-Service. More about how we work.